Bath Fitter at 7465 Worthington Galena Road C, Worthington, Ohio.

Bad customer service.

This business is absolutely terrible. I was treated rudely by the service representive Mr. Schlumpf who came to my house. No matter how many times I told him that all I wanted was the most basic simple installation, with nothing extra, he continued to push. I told him that I merely wanted him to measure, and give me a quote. Not only could he not give me a quote, he told me he would have to come back to talk to me again about it. He was also unhappy that my husband was not available during the initial visit. Apparently my ability to make a decision was suspect in his eyes. We are in the military, myself a former Marine, my husband currently a Naval officer. I am more than capable of making so simple a decision as to what bathroom covering to choose and deciding if a price is reasonable. When I called customer service about my experience, they continued to press that it was necessary for my husband to be present. It was then that I politely told them that I would not be utilizing their services. Do not use this business, the chauvinist attitude is absolutely revolting and it flows from top to bottom in this organization.